Why do you require a credit card to register and bid?
We want to ensure that all our bidders are valid, qualified bidders.
Can I look at the items before I bid?
Yes, we absolutely encourage you to preview all items before bidding. Each auction will have information regarding where the items are located, the name and telephone number of the contact person, and, if applicable, a scheduled preview time. If there is a specified preview time, you may preview auction items only during this time, no exceptions.
Do you ship items?
Bottomline Auctions Inc. does offer shipping Assistance. It is the Bidder’s responsibility to make any shipping arrangements if shipping is needed. If assistance is needed call our office during regular business hour. Please do not wait until the auction to try to get assistance with shipping quotes.
How long do I have to pay for my items?
All items that you have won in any auction must be paid in full on the designated pickup day for that auction . THERE ARE NO EXCEPTIONS TO DEADLINES!! Any item not paid for in full by the stated payment deadline will be automatically charged to the credit card on file for your bidder number. If a credit card is invalid or cannot be charged for any reason, ownership of the items will revert to the Seller, who may resell or dispose of the items at Seller’s discretion.
How long do I have to pick up my items?
Each auction has a deadline for pick-up. Review the auction terms carefully to be sure you understand all deadlines. THERE ARE NO EXCEPTIONS TO DEADLINES!! Bidders who fail to pick up purchases by the removal deadline will incur storage fees in the amount of $20.00 per day per invoice. Items remaining 14 days after removal deadline will be considered as abandoned, and ownership will revert to Seller, who may resell or dispose of items. Any funds paid will be forfeited to Seller for failure to abide by auction terms and conditions.
What are bid increments?
A bid increment is the minimum amount required to raise the bid. For example, if the current bid on an item is $100, you must bid at least $105 to raise the bid. Bid increments are set at $.25 $1.00, $2.50, $5.00, $10.00, $25.00, $50.00, $100.00, $500.00 and $1,000.00, based on the current bid level. You may not bid in increments smaller than the set bid increment for an item.
What if I change my mind after bidding?
By bidding on an item you are creating a contract that is enforceable in a court of law. Bottomline Auctions Inc. will pursue all legal remedies required to enforce this contract. The terms of usage prevent retraction of a bid once it has been made. If you are unsure about an item, DO NOT BID; no bids will be retracted.
Do I have to pay sales tax?
The State of Ohio requires us to collect sales tax for all applicable sales. If you believe you are entitled to an exemption from Ohio sales tax, please complete the appropriate form and Email it to our office prior to bidding. The email address is firstname.lastname@example.org . For your convenience, we have provided a link to the Ohio forms ( http://dw.ohio.gov/tax/dynamicforms/searchresults_st.asp. ) It is Bidder’s responsibility to ensure that we have the correct form on file before payment is made. No refunds of sales tax will be issued after payment has been made.
How does the Auto-Extend feature work?
If an auction receives a bid in the last five minutes, the ending time for that auction will automatically be extended by 3 minutes. Once 3 minutes have passed without any bidding, the item will close. This feature prevents “sniping” and allows all bidders an equal opportunity to be the high bidder if they so choose.
How will I know if I am the high bidder?
We will send your invoice by e-mail within a couple of hours after the auction closes.
Why did I not receive my invoice?
Depending on the settings of your email program(s), your email service may route emails from us directly to your Junk or Bulk email folder. By adding us to your “safe” list and ensuring that you can receive HTML messages, you will decrease the possibility that your invoice is not received. If you believe you have won items, or are not sure, but have not received an invoice within a couple of hours after the auction closes, please feel free to call us at 440-420-9027. We will do our best to assist you in receiving your invoice. Remember that you can always go back to the auction listings and look to see if your bidder number is the high bidder.
How do I pay?
We accept Visa, Master Card, Discover, cash, PayPal. We do not accept personal or business checks. Payments must be received in our office by the stated payment deadline.